Member Service Advocate (Work From Home)
Call Center / Remote Anywhere in U.
S/ Up to $48.
7K per year / Health insurance / Retirement benefits / PTO - As a Member Service Advocate you'll:
Place calls to, and field calls from, Cityblock members around the country; Orient members to Cityblock's care model and field inquiries, concerns, and requests; Instill loyalty and trust by anticipating member needs, conveying genuine interest and empathy, building trust, and providing accurate and efficient services to all members and other callers; Complete a screening questionnaire with members, verify their insurance, schedule appointments, connect to a clinician on-call, and/or research inquiries with excellent engagement and problem-solving skillsHiring Fast >> Recommended Skills Customer Service Telephone Consultations Confidentiality Listening Maintaining Professionalism Answer Inquiry Estimated Salary: $20 to $28 per hour based on qualifications.
S/ Up to $48.
7K per year / Health insurance / Retirement benefits / PTO - As a Member Service Advocate you'll:
Place calls to, and field calls from, Cityblock members around the country; Orient members to Cityblock's care model and field inquiries, concerns, and requests; Instill loyalty and trust by anticipating member needs, conveying genuine interest and empathy, building trust, and providing accurate and efficient services to all members and other callers; Complete a screening questionnaire with members, verify their insurance, schedule appointments, connect to a clinician on-call, and/or research inquiries with excellent engagement and problem-solving skillsHiring Fast >> Recommended Skills Customer Service Telephone Consultations Confidentiality Listening Maintaining Professionalism Answer Inquiry Estimated Salary: $20 to $28 per hour based on qualifications.
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